For a number of years LG supplied a range of touch monitors fitted with a resistive touch screen from a touch company called ITM. These were models T1510, T1710, T1910 and 1730 - there may be others.
Over the course of the relationship between LG and ITM they used 3 different touch devices such that when viewing the device properties (under various OS) you could see one of three USB vendor id's; being 16E3, 403 or E316. They all showed the same product id of F9E9.
Until mid 2012 we had a license agreement with ITM such that they could supply our driver with their touch devices. Depending on the version of the driver supplied the device will be listed as 'ITM, LG, USB' or just 'USB'. However in mid 2012 LG switched to using a different touch screen on these monitors and our agreement with ITM was cancelled as they were no longer supplying in bulk to LG.
Although we are unsure of the supplier to LG of the new touch screen we can see that when viewing the device properties of the touch device it is reported as being manufactured by Reakin, model number TS2009F, USB vendor id of 16FD and product id of D091 so we have added support in our driver for this device which is called 'LG, TS2009F, USB'. The new touch screen is HID compatible and as such should work with the HID driver in Windows 7/8/10 and is calibrated using the Tablet PC option in the Windows control panel. Under XP the touch should work but may be uncalibrated.
To determine the touch device you have you can view the USB vendor and product device properties as shown here.
The driver version supplied to LG was UPDD V4.1.x and only worked with the ITM device. If you are using this driver it is unlikely to work correctly in Win 8/10. This version of the driver is no longer distributed and since 2012 is unlicensed software and should not have been made available to users of these monitors past this point. We have since released UPDD V5 and V6.
Should you require the latest Windows UPDD driver to support the old ITM device then in recognition that this is an old single touch device we can offer an upgrade cost of GBP 50, EUR 60, USD 70 via a paypal invoice. Please email sales@touch-base.com requesting an ITM device upgrade.
Trial drivers for either device are available from our download centre. Download either LG, TS2009F, ITM 16E3, 403 or E316 drivers or use the driver download utility to identify the device on your system and request the correct driver.