Managing Licences


In cases where licence keys are used to register the software, the licence key will reside on our Licence Server and be associated with the system where the licence is used.

In most cases, a licence key is configured to be used on one system, but they can be set to work on multiple systems.

Given that a licence key is associated with a system, it needs to be released when it is no longer required as described here, such that it is available for reuse.

In cases where system administrators need to manage numerous licences across many systems, we offer the facility to create a user account on our licence server to help manage the organisation's licences.

You can create an account, and subsequently login, at the Licence Server login screen:

Use the 'No Account, Register here' link to create an account, as per this example:

 

You will now be sent a verification email to verify your account:

Once you verify the account, you will be logged in and shown the licence keys associated with your email address.

Where an email is used, that is not associated with your licence keys, or your you need additional email accounts to manage the licences, we can associate those emails with the company name associated with the licence keys.

It is therefore important that your organisation's licence keys be created with the same company name if multiple accounts are used to manage the licences.

Your licences are displayed as follows. This listing shows 5 individual licence keys associated with order TB30921.

In this example, there are individual licence keys. However, a single licence key and be configured to be used in more than one system, in which case you will see a single key that when selected will show the key and its status for each instance.

The Registration status column indicates if the licence key is unused (Waiting registration) or used (Active).

Usage statistics are shown in the status panel with the option to copy unused keys to the clip board or create a spreadsheet showing licence usage, as in this example:

Within the licence listing, you can select the 'updd' link to show details of the licence key and use the 'unlock' option if the key needs to be unlocked from the system.

In this example, the licence key is in use on system nnnnnnnnnnnnn, as listed in the spreadsheet: