Installation errors


The document covers any known or reported installation errors.

Cannot change ownership error

Cannot change ownership error issued during the extraction of the archive file.

This error is explained here and suggests you use the '--no-same-owner' on the extraction command.

Fail during database init error

In some situations the installer may fail with a message “failed during database init”. This typically means that the first execution of the driver (which populates the settings database) failed. This message will be issued if you are running a 32 bit installer on a 64 bit system or vice versa.

As the installer redirects stderr / stdout the reason can not be seen directly.

View output log

In builds 6.0.570+ the output is redirected to dbint.log (in the current directory) as noted in the message.

In earlier builds you can run "./upddenv ./updd -dbinitonly" to view the output.

Please review the output to identify issues likely to be the cause of the error. e.g.

In this particular case a Linux package was available to install the missing lib.

Load the driver in a cmd window 

Loading the driver from the command line will also reveal initialisation errors

The command 'sudo /opt/updd/upddenv /opt/updd/updd -e' reported the error ...

"error while loading shared libraries: lbgthread-2.0.so.0 cannot open shared object file: no such file or directory"

We ship the correct version as /opt/updd/usrlib/libgthread-2.0.so all should be OK.  If this does occur try setting a symbolic link as below: